If you purchased any kind of Dell laptops and you receive a wrong laptop units a lot different from the model you've ordered, make Dell know about it and then Dell will replace it with new one within 18 days. Superb customer support from Dell! Even Dell Malaysia has that 'guarantee'.
Dell, world's largest laptop brand has been known as a company that offers high level of customer satisfaction and fast customer service. Dell even has customer support vi Twitter.
But, sometimes Dell staffs still sending wrong type of laptop twice (and still dont match laptop description you've ordered) makes you have to wait another 18 business day for them to send new, correct model. What is wrong with Dell? Anyway, here is the story link..
READ - unhappy Dell customer that cant wait another 18 days
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